Effective date: 01/07/2025
At NILO S.A., the protection of your privacy is a top priority. This Privacy & Cookies Policy explains clearly how we collect, store, use, and protect your personal data when you visit our website, www.nilodetergents.com
- Data We Collect
When you browse our website, we may collect the following categories of data:
1.1. Contact details
Name, email address, phone number, and any other information you include in the message submitted through the contact form.
1.2. Usage data
We collect technical information such as:
- Browser type
- Device type
- IP address (partially anonymized when possible)
- Pages visited
- Duration of visit
- Basic navigation information
These are collected through cookies or third-party analytics tools.
1.3. Cookies & similar technologies
We use cookies for the basic operation of the website and statistical traffic analysis. We do not use cookies for advertising or marketing purposes.
- How We Use Your Data
Your personal data are used exclusively for the following purposes:
- responding to inquiries submitted through the contact form,
- improving website functionality and performance,
- analyzing traffic to understand usage patterns and enhance content,
- sending newsletters (only with your explicit consent).
We do not sell, exchange, or rent your personal data to third parties.
- Legal Basis for Processing
We process personal data in accordance with the GDPR based on the following legal grounds:
Consent: When you submit the contact form or subscribe to the newsletter.
Legitimate interest: For statistical purposes and ensuring the smooth operation of the website.
Legal obligation: When required by regulatory or supervisory authorities.
- Analytics Tools
We use third-party services (e.g., Google Analytics or privacy-friendly alternatives).
These tools may use cookies or similar technologies.
You can disable analytics cookies through your browser settings, or the cookie consent banner.
Analytics tools that have not received consent will not load.
- Data Retention Period
We retain your data only for as long as necessary:
- Contact form submissions: up to 12 months
- Analytics data: according to the retention period allowed by the analytics tool (typically 12–26 months)
- Newsletter subscriptions: until you withdraw your consent (unsubscribe)
After the applicable period ends, the data are securely deleted.
- Your Rights (under the GDPR regulation)
You have the following rights:
- Access – Obtain a copy of your personal data we hold.
- Rectification – Request correction of inaccurate or incomplete data.
- Erasure – Request deletion of your data when no longer necessary or when you withdraw consent.
- Restriction of processing
- Data portability
- Withdrawal of consent – At any time and without consequences.
- Right to file a complaint – With the Hellenic Data Protection Authority: dpa.gr
To exercise your rights, contact us at contact@nilo.gr
- Newsletter (for future use)
In the future, users may register for our newsletter. Registration will be entirely optional and requires explicit consent.
Each email will include an unsubscribe link.
- Cookies Policy
Upon your first visit, a cookie banner appears where you can:
- accept all cookies,
- reject non-essential cookies,
- select which categories you wish to allow.
8.1. Types of cookies we use
Necessary cookies – Required for the basic operation of the website. They do not store personal data.
Statistical cookies – Used for analyzing website traffic.
WE DO NOT USE: advertising cookies & third-party tracking cookies for marketing
- Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, such as: firewalls, SSL encryption, secure hosting, access restricted only to authorized personnel, etc.
Although we take all reasonable precautions, no method of data transmission is 100% secure.
- Changes to This Policy
This policy may be updated periodically. The most recent version will always be available on this page.
- Contact
For any questions regarding this Privacy & Cookies Policy, please contact:
NILO S.A.
Email: contact@nilo.gr
Website: https://www.nilodetergents.com